Privacy Policy

Last updated: 15 June 2026

This Privacy Policy explains how Proniit Digital / Proniit Cloud handles personal information when people use this website, request services, contact support, buy hosting, or use managed VPStacks™.

1. Information we may collect

We may collect contact details, billing details, support messages, service configuration details, domain information, usage logs, security logs, payment references and information you submit through forms, chat, email or the client area.

2. Why we use information

We use information to provide hosting and managed services, create client accounts, process orders, respond to support requests, protect systems, improve service reliability, send service notices and meet legal or accounting obligations.

3. POPIA-aligned handling

Where South African data protection law applies, we aim to process personal information lawfully, fairly, securely and only for appropriate service-related purposes.

4. Hosting and technical data

Managed hosting may require storing configuration data, logs, backups and account records. Access is limited to what is necessary for setup, maintenance, troubleshooting, security and support.

5. Cookies and analytics

The site may use essential cookies and privacy-friendly analytics to understand performance and improve the website. If third-party analytics or payment tools are added later, this policy should be updated.

6. Payments

Payment processing may be handled by external payment providers. Proniit should not store full card details on this website unless a properly secured and compliant payment system is implemented.

7. Sharing information

We do not sell personal information. We may share limited information with service providers where needed for hosting, billing, email delivery, security, support, accounting or legal compliance.

8. Backups and retention

Service records, support records, invoices, logs and backups may be kept for operational, legal, security and accounting reasons. Retention periods should be finalised in your operational policy.

9. Security

We use reasonable technical and organisational measures to protect systems, including access controls, SSL/TLS, backups, monitoring and restricted administrative access where appropriate.

10. Your rights

Clients and visitors may request access, correction or deletion of personal information, subject to legal, billing, security and operational requirements.

11. Contact

Privacy enquiries: info@proniit.com. Support enquiries: support@proniit.com.

Note: This is a strong working website policy template. Have a South African legal professional review it before using it as final legal wording.