Lead Capture
Capture enquiries from chat, forms and bookings, then route them into a practical follow-up workflow.
VPStack Helpdesk + Knowledge Base
A VPStack Helpdesk + Knowledge Base is a managed bundle of free/open-source, self-hosted apps for businesses that repeatedly answer the same customer questions. It helps convert support work into a structured knowledge base.
What it solves
Ticketing plus public/private help documentation so answers become reusable.
Apps included
Zammad / FreeScout
BookStack / Docmost
Chatwoot
Activepieces
Umami
Vaultwarden
How it works together
The stack is deployed as managed web space. The website or portal captures the user action, the workflow layer routes it, the business app stores it, and monitoring/support keeps the service visible.
Open-source advantage
The client receives a practical hosted outcome while avoiding unnecessary proprietary software licence dependency. Components can be replaced, extended, forked or self-hosted within each licence scope.
Related VPStacks
Business Website Starter
A modern website foundation with forms, analytics, email capture and uptime monitoring.
Service Booking
Bookings, reminders, intake, customer communication and CRM handoff for service providers.
Ecommerce Starter
Online shop, support chat, campaigns, analytics and order workflows in one managed environment.